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HawaiiSpins Casino Terms and Conditions

Welcome to HawaiiSpins Casino. These Terms and Conditions govern your access to and use of our website at hawaiispins.com, including all services, games, and promotions we offer. By registering an account or using our platform, you confirm that you have read, understood, and agreed to be bound by these terms in full. We encourage you to review this document carefully before proceeding. If you do not agree with any part of these terms, you must not use our services.

1. About Us

At HawaiiSpins, we operate under the legal entity Fortune Master Limitada. Our platform is licensed by the Anjouan Gaming authority, Comoros (AOFA), under licence number ALSI-202505022-FI1. These Terms and Conditions have been in force from 1 January 2017 and apply to all users who access our website. Our support team is available exclusively in English, and our services are directed at international English-speaking audiences in permitted jurisdictions.

2. Eligibility and Registration

Our HawaiiSpins Casino platform is open only to individuals who meet the following eligibility requirements:

  • You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
  • You must not be a resident, citizen, or person physically located in any restricted country listed in our policy.
  • You must not be a member of GAMSTOP, EGBA, or any similar self-exclusion scheme.
  • You may hold only one account per person, household, IP address, device, or payment method.
  • You must provide accurate and complete registration information at all times.

At Hawaii Spins, we reserve the right to request identity verification documents at any time. Providing false information constitutes a material breach of these terms, and we may suspend or permanently close your account as a result.

2.1 Restricted Jurisdictions

We strictly prohibit registration and deposits from citizens or residents of the Netherlands, Ukraine, France, the USA, Georgia, Spain, and Italy. Additionally, access to our HawaiiSpins website is blocked for users located in a broad range of countries including, but not limited to, Germany, Australia, Canada, Sweden, Norway, Denmark, Finland, Poland, Romania, and many others. A full list is available on our website. We use technical and procedural measures to enforce these restrictions, and any attempt to circumvent them will result in immediate account termination and forfeiture of funds.

3. Account Management

Our HawaiiSpins Casino platform requires you to maintain your account details in an up-to-date and accurate state. You are solely responsible for all activity conducted under your account, including keeping your login credentials confidential. If you believe your Hawaii Spins login has been compromised, you must notify us immediately via our customer support channels.

  • We may suspend any account that shows signs of unauthorised access or suspicious activity.
  • We reserve the right to close dormant accounts subject to our inactivity fee policy.
  • You may only have one active account at any time.

3.1 Inactivity Fee

We charge an inactivity fee of 5 EUR per month after 180 consecutive days without a login. This fee will be deducted from your account balance until it reaches zero. We will notify you prior to the deduction where reasonably practicable.

4. Deposits and Withdrawals

At HawaiiSpins, we accept deposits via Visa and Mastercard credit/debit cards, a range of cryptocurrencies including Bitcoin, Tether (USDT), Ethereum and more than ten additional coins, e-wallets, and mobile phone/SMS services. The minimum deposit to qualify for our welcome bonus is 30 EUR.

4.1 Withdrawal Rules

Our HawaiiSpins Casino withdrawal policy is governed by the following limits and conditions:

  • Daily limit: 2,000 USD/EUR or 150,000 RUB
  • Weekly limit: 10,000 USD/EUR or 700,000 RUB
  • Monthly limit: 40,000 USD/EUR or 3,000,000 RUB
  • Amounts exceeding 40,000 USD per month may be arranged by agreement with our administration.
  • Withdrawals are processed to the same payment method used for deposit as a default.
  • MasterCard credit card deposits cannot be refunded to the original card and will be paid via an alternative method.
  • Only one withdrawal request may be submitted at a time; requests are handled in order of receipt.
  • Identification documents are required for any withdrawal of 1,000 USD or more.
  • At least one successful deposit within the last 30 days is required before submitting a withdrawal request.
  • No unfinished bonus rounds or free spins may be active at the time of the request.

We apply an AML wagering rule: all deposits carry a ×3 wagering requirement before withdrawal is permitted. Activity in Live Slots does not count toward this requirement. We also apply a 20% fee on withdrawals of funds that have not been played through.

4.2 Processing Times

At Hawaii Spins, we aim to process withdrawal requests within 24 to 36 hours. Processing times may be faster if you upload your verification documents in advance through the Profile section of our platform. Additional gaming-transaction checks may take up to 30 calendar days in exceptional circumstances.

5. Bonuses and Promotions

Our HawaiiSpins Casino welcome package is promoted as up to 375% across your first deposits. We offer a 100% bonus up to 1,000 EUR on a minimum deposit of 30 EUR, and a 125% bonus up to 1,000 EUR on a minimum deposit of 50 EUR. Both bonuses carry a ×40 wagering requirement and are valid for 7 days from the date of activation.

5.1 General Bonus Terms

  • The maximum bet while wagering a bonus is 2 EUR / 150 RUB; bonus buy and feature buy bets are subject to the same limit.
  • Each individual wagering bet must not exceed 20% of the active bonus amount.
  • Only one bonus may be active at a time; a new bonus activates once the previous is wagered or cancelled.
  • Wagering conditions are annulled if your balance falls below 0.2 EUR / 5 RUB.
  • Table games including Roulette, Sic Bo, Baccarat and video poker do not count toward wagering requirements.
  • Sports and eSports bets contribute at ×3 speed at odds of 1.55 or higher.
  • Space Plinko (Veliplay) counts at a rate of 0.1 toward wagering.
  • The maximum sports/eSports bet with an active bonus is 50 EUR / 3,225 RUB.
  • A verified phone number is mandatory to receive any bonus.
  • No-deposit bonus offers may be distributed via affiliate links and may carry additional withdrawal restrictions.

We reserve the right to treat any behaviour that circumvents bonus terms as bonus abuse. This includes, but is not limited to, exceeding maximum bet limits while a bonus is active. In confirmed cases of abuse, we may confiscate associated winnings.

6. Games and Fair Play

At HawaiiSpins, we offer an extensive library of games including slots, roulette, poker, video poker, blackjack, baccarat, craps, live dealer tables, live slots, crash games, scratch cards, sports betting, eSports betting, lotteries, and tournaments. Our platform features content from over 80 providers including NetEnt, Play'n GO, Yggdrasil, Microgaming, Hacksaw Gaming, Nolimit City, Relax Gaming, Push Gaming, and many others.

Our Hawaii Spins gaming results are determined by a certified random number generator (RNG). In any dispute regarding a game outcome, our server-side records are considered final and binding. We may verify winnings with the relevant game provider for up to 30 calendar days.

7. Responsible Gambling

We at HawaiiSpins Casino are committed to promoting responsible gambling. We provide tools to help you manage your gaming activity, including self-exclusion options. Self-exclusion requested via our online chat channel lasts a minimum of 30 days. We strongly encourage any player who feels their gambling may be causing harm to make use of these tools or contact our support team directly.

8. Account Investigations and Prohibited Software

Where we suspect the use of prohibited software, bots, or automated systems, our Hawaii Spins security team will initiate an investigation lasting up to 75 days. During this period, account functionality may be restricted. Any confirmed use of prohibited methods will result in permanent account closure and forfeiture of all associated balances and winnings.

9. Customer Support

At HawaiiSpins Casino, we provide 24/7 customer support through live chat, email at customercare@hawaiispins.email, and by telephone at +44 1294 620793. Our support is available exclusively in English. Our official site time is UTC+3:00. We endeavour to respond to all enquiries promptly and efficiently.

10. Amendments to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Continued use of our Hawaii Spins platform following any changes constitutes your acceptance of the updated terms. We recommend that you review this page periodically to stay informed of any amendments.

11. Governing Law

These Terms and Conditions are governed by the laws applicable under our Anjouan Gaming licence. By using our HawaiiSpins Casino services, you agree that any disputes shall be resolved in accordance with the jurisdiction specified in our licence. Our terms and the rights and obligations herein shall be construed accordingly.

Content updated: July 13, 2026